Refund policy

Due to the nature of second-hand luxury goods, all sales are final unless the item is not as described, faulty, or misrepresented.

If you believe the item you received is significantly not as described, please notify us via email within 2 days of delivery at support@mncluxury.com.au. Include your order number and clear photos of the issue.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

We do not offer exchanges for any items, in accordance with our return policy above.

Refunds
We do not offer refunds for any items, in accordance with our return policy above.